Deepinder Goyal introduces India’s inaugural large order fleet (Image Source: Twitter)
In a pioneering move aimed at enhancing customer satisfaction, Zomato‘s founder Deepinder Goyal has launched India’s inaugural large order fleet, dedicated to facilitating hassle-free deliveries for group gatherings, parties, and events. This innovative fleet, comprising all-electric vehicles, is meticulously designed to cater to orders catering to groups of up to 50 people.
He shared the news on X and wrote, “Today, we are excited to introduce India’s first large order fleet, designed to handle all your large (group/party/event) orders with ease. This is an all electric fleet, designed specifically to serve orders for a gathering of upto 50 people.”
Goyal highlighted the necessity for such a specialised fleet, emphasising the challenges faced by customers in the past when placing large orders through conventional delivery partners. He expressed Zomato’s commitment to elevating the customer experience, recognizing the need for a dedicated solution to streamline deliveries for group orders.
Goyal added, “Having said that, these vehicles are still “work in progress”, and we are in the process of adding important enhancements to them – like cooling compartments, and hot boxes with temperature control – to ensure everything arrives just the way you like.”
Acknowledging that the fleet is a work in progress, Goyal outlined ongoing efforts to incorporate essential enhancements. These improvements include the integration of cooling compartments and hot boxes equipped with temperature control features, ensuring that orders are delivered in optimal condition, meeting customers’ preferences and expectations.
